Privacy Policy

Effective Date: February 5, 2025

Welcome to CHRISVIDTA Marketplace. Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website, mobile application, or any related services (collectively, the “Services”).

By using CHRISVIDTA Marketplace, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

When you use our Services, we may collect the following types of information:

a. Personal Information

We collect personal details you provide when registering or making a purchase, such as:

Full name

Email address

Phone number

Shipping and billing address

Payment details (processed securely through third-party payment providers)

b. Non-Personal Information

We also collect data that does not directly identify you, including:

Browsing history on our platform

Device information (IP address, browser type, operating system)

Cookies and tracking technologies to enhance your shopping experience

c. Transaction Information

When you make a purchase, we collect information about the items bought, payment method, and delivery details.

d. Customer Support Interactions

If you contact our support team, we may collect details about your inquiries and communications.

2. How We Use Your Information

We use the information we collect for the following purposes:

Order Processing & Delivery – To fulfill and ship your orders accurately and on time.

User Experience Enhancement – To personalize recommendations, improve website functionality, and enhance navigation.

Customer Support – To assist you with inquiries, returns, and order tracking.

Security & Fraud Prevention – To protect against fraud, unauthorized transactions, and misuse of our platform.

Marketing & Promotions – To send special offers, updates, and personalized deals (you can opt out anytime).

Legal Compliance – To comply with laws, regulations, and legal requirements.

3. How We Share Your Information

We do not sell, rent, or trade your personal information. However, we may share your data with trusted third parties in the following situations:

Payment Providers – To process transactions securely.

Logistics & Delivery Partners – To ensure your orders are shipped and delivered properly.

Marketing Partners – To provide relevant promotions and offers (with your consent).

Legal Authorities – If required by law, fraud investigations, or to protect our rights.

4. How We Protect Your Information

We implement strong security measures to protect your personal data, including:

Encryption of sensitive data

Secure payment processing via third-party gateways

Restricted access to personal information within our team

Regular security updates and monitoring

Despite our best efforts, no online platform can guarantee 100% security. Always protect your account by using strong passwords and not sharing your credentials.

5. Your Privacy Rights

You have the following rights regarding your personal data:

Access & Update – You can view or edit your personal details in your account settings.
Opt-Out of Marketing – You can unsubscribe from promotional emails at any time.
Delete Your Account – You may delete your account right from inside our mobile App.
Restrict Data Usage – You can request to limit how we use your information.

To exercise these rights, email us at info@chrisvidta.net.

6. Cookies & Tracking Technologies

We use cookies and similar tracking tools to:

Remember your preferences

Improve site functionality

Analyze website traffic

You can disable cookies through your browser settings, but some features may not work properly.

7. Third-Party Links & Services

Our platform may contain links to third-party